I use http://www.epinions.com to check out my purchases and I also use Google Groups.
I go there and put in the name of the product and the word hate or dislike to find out if anyone is complaining.
The search argument would be like this +”ab lounger” +hate this will bring up all pages with both sets of words on the same page.
This is called boolean logic and you can read more on the internet if you look it up.
Hope that helps.